Kto szuka:
TOMRA Collection Poland Sp. z o.o.
Stanowisko:
Regional Service Manager
Lokalizacja:
Warszawa
mazowieckie
Opis stanowiska podany przez pracodawcę:
As the Regional Service Manager, your responsibilities will include:
- Lead, coach, and develop a team of field service technicians, fostering a high-performing and motivated team environment.
- Ensure customer satisfaction by maintaining high standards of service quality and timely issue resolution.
- Drive operational excellence by monitoring KPIs, streamlining processes, and managing resources effectively.
- Collaborate with the broader service management team to implement and improve service strategies.
- Conduct regular visits to customers to maintain strong relationships and ensure service expectations are met.
- Ensure compliance with company policies and procedures, maintaining the highest safety and quality standards.
- Take part in various projects where your competence will contribute to the Business Unit’s results
Wymagania stawiane pracownikowi:
Your profile:
- Proven experience in service management or a similar role, ideally with field service teams.
- Strong leadership and team management skills, with the ability to motivate and guide a team.
- Exceptional customer focus and communication skills, with the ability to build strong client relationships.
- Strong problem-solving and organizational skills, with a results-oriented mindset.
- Technical proficiency and understanding of service-related processes.
- A valid driver’s license and willingness to travel across the region.
- Ability to visit the Warsaw office once per week.
- Fluent in English and Polish.
Firma oferuje:
Our benefits:
- An engaging role in a dynamic and supportive team.
- Competitive remuneration and benefits package.
- We provide laptop, mobile phone and a company car.
- You can expect an exceptionally good working atmosphere and a culture of mutual respect as well as a company that lives sustainability.
- Opportunities for professional development and growth within the company.
- Flat hierarchies and the open-door principle in a future-oriented company
- Regular employee satisfaction surveys and regular employee events.
- Option for private health insurance, co-financing sport card, benefit platform.
- E-Learning platform, employee referral program.
- "Leading the resource revolution" - together at TOMRA we are working to create a sustainable future - become part of it!
Kontakt do pracodawcy:
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