Opis stanowiska podany przez pracodawcę:

Customer Service Specialist
Warszawa
NR REF.: 1190149

For one of our Clients we are looking for a dedicated and multilingual Customer Service Specialist to join our dynamic team.
Key Responsibilities:

• Provide outstanding customer service through various channels (phone, email, chat).
• Assist clients with inquiries, account issues, and product information.
• Resolve customer complaints efficiently and professionally.
• Collaborate with other departments to ensure customer satisfaction.
• Maintain up-to-date knowledge of company products and services.

Requirements:

• Proven experience in customer service
• Fluency in English and additional language (German, French, Spanish, Italian are preferred) 
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficiency in using customer service software and Microsoft Office Suite.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and inclusive work environment.
• The chance to work with a diverse and talented team.

Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

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