Customer Support Advisor with German

Opis stanowiska podany przez pracodawcę:

• Provide assistance via telephone, e-mail, chat and social media regarding the platform
• Listen carefully and understand customer needs
• Building a good relationship with the customer
• Participate in activities and meetings to improve service quality and customer satisfaction

Wymagania stawiane pracownikowi:

• C1 language skills level for German and B1/B2 language skills level for English
• Good use of PC and online browsing
• Customer orientation and attention to detail
• High problem-solving capacity
• Excellent communication skills
• Previous experience in customer service will be considered a plus

Firma oferuje:

• employment with regular labor contract (Umowa o pracę)
• attractive salary package
• engaging trainings
• Benefit package: private healthcare by LuxMed, MyBenefit with monthly budget, private life insurance, MultiSport, fruits on Wednesdays and occasionally Pizza Days
• Talent Development Program: a transparent career paths and promotions
• CNX Academy: with mentoring program
• CNX University: with unlimited online trainings available
• Refer a friend: bonus for recomending a friend up to 4000pln
• Amazing work culture: we celebrate cultural differences among us and have plenty of integration events onsite
• Modern office in the heart of Szczecin center or remote Work Opportunity

Kontakt do pracodawcy:

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