Opis stanowiska podany przez pracodawcę:

Customer Service with German
Kraków
NR REF.: 1189729

Key Responsibilities:

• Handling customer inquiries in German via emails, phone calls and chat
• Resolving issues and providing information about financial services
• Collaborating with other departments to ensure the highest quality of customer service
• Updating and maintaining the customer database
• Adhering to company procedures and standards
  
  

Requirements:

• Fluent in German(C1)
• Excellent communication and interpersonal skills
• Ability to work in a team and solve problems independently
• Proficiency in Microsoft Office

Nice to have:

• Polish or English at A2/B1 level
• Experience in Customer Service

We Offer:

• Attractive salary (8 000 - 9 000 PLN gross) and benefits package
• Opportunities for professional development and career advancement
• Work in an international environment
• Training and support for skill enhancement
• Full-time position
• Start date: April 2025
• Office position, located in the city centre of KRAKÓW

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Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

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