Kto szuka:
Foundever
Stanowisko:
Team Leader with German and English
Lokalizacja:
Gdańsk
pomorskie
Opis stanowiska podany przez pracodawcę:
(Gdańsk Hybrid or Remote)
Your tasks will involve:
- Leading, managing, overseeing and supporting a team of Customer Service Agents;
- Ensuring the Team fulfills KPI’s set by clients;
- Facilitating clear and efficient communications;
- Rewarding Agents for best results;
- Participating in the recruitment and induction processes.
Wymagania stawiane pracownikowi:
This job is for you if:
- You are looking to work in hybrid mode or entirely from home (area of Poland only);
- You have fluent command of spoken and written German (C1) and English (B2) (Both);
- You can effectively manage a team, offer constructive feedback, oversee processes and growth (at least 2 years of experience in a corporate environment);
- You have excellent manners and high personal standards;
- You are motivated and growth oriented;
- You are no stranger to MS Office software;
- You think logically, and are good at problem-solving and introducing improvement solutions;
Firma oferuje:
Join us and you will be able to:
- Grow and develop, 92% of our Management started their journey in Customer Care;
- Receive appealing social bonuses (Multisport card, access to private healthcare);
- Work in a great team with an amazing atmosphere.
- Additional vacation funds or co-financing new glasses is a standard for us and additional funds for Winter Holidays.
- We have internal programs promoting a healthy lifestyle and offer Psychological Support;
- We offer access to broadly developed training platforms. Growth of our employees is important to us.
Do not wait! We are excited to hear from you!
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