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PracaGrupyalt.pl.praca.oferowanaWarszawa => Junior Associate Engineer (Technical Operations and Suppor
Ilość wypowiedzi w tym wątku: 1

  • 1. Data: 2022-06-10 12:15:06
    Temat: Warszawa => Junior Associate Engineer (Technical Operations and Suppor
    Od: TeamQuest Sp. z o.o. <n...@T...PL>

    Our Client is one of the top international management consultancy
    firms. They assist major corporations worldwide with strategy
    formulation, acquisitions, organizational design and performance
    improvement

    *****
    ***** Junior Associate Engineer (Technical Operations and Support)
    *****



    ***** Key duties:

    * Product Development, Support, and Maintenance (50%)
    ** Deploy, setup, and run generic configuration of Next Gen
    software products for new company's case teams and external
    clients
    ** Deploy Mendix code packages to the Mendix or Azure cloud
    environments using scripts and automation frameworks
    ** Work with internal engineering teams on running automated
    deployments, CI/CD pipelines, release management, and continuous
    improvement initiatives
    ** Setup authentication/SSO with Okta or other identity management
    tools, using pre-configured workflows
    ** Create underlying Tableau Server Site and associated user
    groups
    ** Add company's and client users, and set permissions to various
    systems
    ** Follow the existing documentation to troubleshoot internal and
    external incidents
    ** Keep a detailed centralized tracking log of all activities
    performed, using ticketing system
    ** Follow best practices and standards to ensure proper
    infrastructure/hosting, data security, user access management,
    permissions, monitoring, patching, and logging/auditing
    ** Keep internal operations playbooks, knowledge base information,
    and automation scripts up-to-date
    * Enterprise Services Support (20%)
    ** Setup workspaces and domains using existing scripts and
    automation for teams
    ** Manage existing setup, configuration, user management, access
    rights, hand-over, and any escalations from 1st level support
    ** Coordinate with outside vendors on service support including
    escalation of issues, participate in routine maintenance and
    upgrades, and ensure internal communications back to end users of
    services
    ** Maintain and continually update service documentation and
    manuals
    ** Vendor onboarding actions and user access management
    * Scripting and Automation (10%)
    ** Use existing tools and processes, to improve the speed,
    accuracy, repeatability, and maintainability of work via
    automation, script tools, and frameworks
    ** Follow existing automation paths in the given areas of
    responsibility
    * Misc.(20%)
    ** Work with the existing operations team on daily hands-offs to
    ensure continuity of customer service and support coverage
    ** Provide 2nd level technical support as needed when issues arise
    ** Keep up-to-date on various technologies related to daily work
    ** Training, professional development, internal meetings, team
    building events/outings, etc.
    ** Take part in Service Transition activities
    ** Take part in vendor onboarding/offboarding process


    ***** Skills / knowledge / experience:

    * Recent Graduate or last year student with Bachelor of Science degree
    in Computer Science, Applied Mathematics, Engineering, or any
    other technology-related field preferred, or strong relevant work
    experience
    * Minimum 3-6 months of relevant work experience with a technical
    support and/or operations focus in a fast-paced, complex business
    setting
    * Experience working with customers and end users of services in a
    technical support capacity
    * Strong level 2/3 troubleshooting skills including user tracking and
    log scanning to piece together a user's journey to diagnose the
    root cause of issues
    * Experience in using Service Management and Agile tools (e.g. Azure
    DevOps, JIRA, Zendesk)
    * Theoretical knowledge in automation and scripting (Power Shell,
    bash, Terraform, etc.)
    * Basic knowledge and understanding of cloud concepts and technologies
    (AWS, Azure, GCP)
    * Basic coding and development experience (Python, C#, Java, etc.)
    * Basic knowledge of enterprise BI platforms (e.g., Tableau, Power BI,
    Qlik, Domo, Looker)
    * Knowledge of version control systems (e.g., Git)
    * Strong communication and presentation skills, including documenting
    data flows and processes for long-term support and maintenance
    * Must be result-driven, be an analytical and creative thinker, be
    self-motivated and proactive, be highly organised and demonstrated
    ability to stay calm and composed in a fast moving environment
    * Entrepreneurial spirit, innovative mind-set, willing to try new
    things, think outside the box, test and learn attitude
    * fluent English


    ***** Benefits offered:

    * Attractive salary
    * Partly-remote work
    * Very attractuve pool of benefits


    Aplikuj tu / Send your CV:
    => => =>
    http://TeamQuest.pl/n/61120-n?utm_source=nntp&utm_me
    dium=cron&utm_campaign=2206
    => => =>



    W przesłanych materiałach prosimy o dopisanie klauzuli
    następującej treści:


    Wyrażam zgodę na przetwarzanie moich danych dla potrzeb tej i
    kolejnych rekrutacji (zgodnie z ustawą o ochronie danych
    osobowych z dnia 29 sierpnia 1997 roku t.j. Dz.U.2016 poz. 922).
    Jednocześnie wyrażam zgodę na udostępnienie moich danych
    osobowych potencjalnym pracodawcom.

    Potwierdzam prawdziwość powyższych danych i zgadzam się na
    przetwarzanie i administrowanie moimi danymi, które podałem/am
    do wiadomości TeamQuest Sp. z o.o. z siedzibą w Warszawie 00-814
    Warszawa ul. Miedziana 3A lok. 21 do celów rekrutacji
    pracowników. Jednocześnie oświadczam, że zostałam/em
    poinformowana/y iż administratorem moich danych jest TeamQuest
    Sp. z o.o. z siedzibą w Warszawie 00-814 Warszawa ul. Miedziana
    3A lok. 21 oraz że moje dane mogą zostać przekazane
    potencjalnym pracodawcom oraz, że mam prawo dostępu do treści
    swoich danych, prawo ich poprawiania, prawo sprzeciwu wobec ich
    przetwarzania w wyżej opisanym celu oraz wobec przekazywania
    danych innym podmiotom, a także prawo zażądania zaprzestania
    przetwarzania moich danych osobowych ze względu na moją
    szczególną sytuację. Podanie danych jest dobrowolne.
    Jednocześnie wyrażam zgodę na podejmowanie czynności mających
    na celu weryfikacje prawdziwości przekazanych przeze mnie
    dokumentów i informacji w nich zawartych.
    --
    Pozostałe oferty:
    https://teamquest.pl/praca-w-it/


    ID=d529866997c060c663809813c8ae985b

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