Apriso Poland is European Technological Center of Apriso Corporation,
headquartered in Los Angeles, California http://www.apriso.com.

Due to the growth of the organization, we are currently looking for
candidates for the position of:

Technical Support Assistant/Engineer
Krakow


Essential Position Responsibilities:
o Supports Apriso customers via phone or e-mail according to Apriso
Technical support procedures
o Resolves problems reported by customers according to Apriso
Technical support procedures
o Develops fixes to small customizations of Apriso systems/solutions
under the supervision of Apriso technical management
o Evaluates potential risks and communicates them to Team Leaders and
Product Managers
o Reports regularly, identifies and diagnoses issues and needs,
escalates as far as necessary to resolve the issue
o Supports Apriso customers on-site when necessary
o Installs Customer test environments or Support tools as directed by
Apriso Technical Management

Essential Position Requirements:
o Minimum 1 to 3 years experience in software industry or equivalent
o Knowledge of C++ or C# and MS Visual Studio
o Ability to administer database servers (MS SQL or Oracle)
o MS Windows programming skills
o Knowledgeable in Windows server based technologies
o T-SQL or PL/SQL programming skills
o Using excellent customer service skills; communicate with a caller
to learn nature of a problem and use diagnostic procedures to resolve
issues with a minimal amount of escalation
o Good organizational skills to manage various projects
o Entrepreneurial and solution driven
o Fluent English

We offer:
o An exciting and challenging role, within an international and
continuously growing organization
o Excellent possibilities for personal growth and career development
o Young and dynamic team and environment

Want to work for the market leader in manufacturing operations
management software solutions?

We offer an opportunity to be a part of fast-growing, innovative and
high-performance organization within a global and multicultural
setting - if so, then these opportunities may be for you!

How to apply: Please send your application in English to job-
e...@a...com
In the subject line, please quote ,,Technical Support Engineer"



Please include the following statement: "I hereby authorize you to
process my personal data included in my job application for the needs
of the recruitment process (in accordance with the Personnel
Protection Act 29.08.1997 no 133 position 883)".

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