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PracaGrupyalt.pl.praca.oferowanaHelpdesk / Fist Line Support - Warszawa
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  • 1. Data: 2011-09-22 17:23:17
    Temat: Helpdesk / Fist Line Support - Warszawa
    Od: eConsulting <w...@e...pl>

    Warsaw - Helpdesk / Fist Line Support

    For our international client we are looking for helpdesk (Fist Line
    Support) specialists.

    The mission:
    - Provide help desk support for requests coming in over the help desk
    phone line, voice mail, email etc.
    - First level end user application, web application and IT
    infrastructure support for internal users.

    Professional skills:
    - Fluency in one of the following languages: English, Danish, Norwegian
    or Swedish
    - Understanding of IT Systems and technologies
    - Desirable: fluency in more than one of the mentioned languages
    - Desirable: previous experience supporting end user software and/or
    hardware

    Interpersonal skills:
    - Demonstrate customer focus and ability to work in (global) teams

    Ability to work on shifts: 2 shifts, working hours 6:00 - 24:00

    We will support an appropriate and detailed training in the expected
    business area

    Position type: contract/permanent
    Monthly gross salary: PLN 4000 - 6000
    (Depending on experience and contract type)
    (The salary can be higher for freelancers)

    To apply for this position please send your English resume in MS-Word or
    OO format to our email address (p...@e...pl) with a subject
    line containing your name, keyword "helpdesk_snd" and availability date.

    Please include the following statement: I agree that my personal
    data is processed for the needs of the recruitment process (as stated
    in the Protection of Personal Data Law of 29 August 1997, published
    in the Government Regulations and Laws Gazette No 133 of 1997,
    item 833).

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